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JKPDD Launches ‘SmartBS’ Website for Daily Electricity Usage Monitoring

JKPDD has recently launched SmartBS, a website and mobile app that allows consumers to monitor their hourly electricity usage, manage bills and payments, track complaints and more. The consumer-friendly platform aims to bring transparency, improve customer service and digitize electricity services in J&K.

SRINAGAR, January 24(KV): The Jammu and Kashmir Power Development Department (JKPDD) has launched a  website and Web app called ‘SmartBS’ to allow electricity consumers to monitor their daily usage and manage their bills online.

The key features of SmartBS include:

  • Real-time tracking of electricity units consumed, updated hourly
  • Graphs and charts depicting daily, weekly and monthly usage trends
  • Current bill amount and due date visibility
  • Bill payment through multiple online modes
  • Historical bill statements download
  • Raise and track power outage complaints
  • Electricity connection status

Through SmartBS, JKPDD aims to improve transparency in billing, provide better customer service and reduce manual errors. Consumers can log into the website using their consumer number and access all data related to their electricity usage and payments.

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The web app versions for Android and iOS will allow users to access SmartBS on-the-go. JKPDD is also planning to introduce SMS/email alerts for bill generation, payment reminders and power outage notifications through SmartBS.

Official JKPDD SmartBS Website 

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This consumer-friendly initiative by JKPDD is a step towards digitization and improving citizen experience. Consumers across Jammu and Kashmir are encouraged to register on SmartBS and experience the benefits.

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